Route emails based on content
Automate email routing based on content to ensure important communications reach the right people quickly. This automation allows you to define rules based on keywords or other criteria within emails. When an incoming email matches these rules, the system will automatically forward it to designated recipients, streamlining communication workflows.
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Automated customer support ticket routing
Ensures customer inquiries are immediately directed to the appropriate support teams based on keywords in the email, leading to faster response times and improved customer satisfaction.
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Sort and route job applications to the HR department based on keywords in the application or email, streamlining the hiring process and ensuring timely review of relevant candidates.
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Automatically flag and forward emails containing compliance-related keywords to the compliance team, enabling proactive monitoring and mitigation of potential risks.
More automations for this use casePriority email handling for executives
Route emails from VIP clients or partners, or emails containing urgent keywords, directly to executive inboxes, ensuring critical communications are promptly addressed.
More automations for this use case