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Log sent emails in CRM

What does this automation do?

Whenever an email is sent, this automation will automatically check if the recipient's email address exists in the CRM system. If a matching contact is found, the automation will create a log entry for that email in the CRM.

Email
CRM

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How does the implementation work?

Here is our 5-step process for turn-key automation:

  1. We assess your needs and verify that the automation does what you expect.
  2. We map out the systems you currently have in place, and identify any additional needs.
  3. We send you a proposal for implementation.
  4. We implement the automation.
  5. We provide documentation and training for the automation.
What processes this automates

Sales team activity tracking

Automatically track all email communication from the sales team within the CRM, providing a complete history of interactions with leads and customers.

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Customer service interaction logging

Maintain a comprehensive record of all email exchanges with customers, improving customer service and providing context for future interactions.

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Compliance and audit trails for email communication

Ensure all email communication is logged for compliance purposes and provides an audit trail for legal or regulatory requirements.

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Improve data accuracy in CRM

Reduces manual data entry for email logging, ensuring accurate and up-to-date records of communication within the CRM system.

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Enhanced reporting and analysis of email communication

Provides data for reporting and analysis on email communication patterns, volumes, and engagement, helping to optimize communication strategies.

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